Exocet Warranty

All Exocet Boards are warranted against failure due to manufacturing defect although rare, failure to totally 'wet out' the laminate during batch process can result in premature failure of the hull integrity. A simple 'pin test' can usually be applied at the dealership to determine the structural integrity of the laminate.

The warranty does not extend to overstress, caused by wave action on the beach or over reefs flat landings from high jumps etc. Particularly the Longer Surf Board products from Kona that are not designed to jump waves excessively.

Sails are warranteed for material failure, not worn stitching for example.

Masts carry the same warranty that boards enjoy, test for dry glass being an immediate test in structural failure.

Surf Sales have had close to thirty years of administering a fair and honorable warranty system our decision in the matter however can always be referred to the manufacturer or brand holder if not acceptable. However it is always wise to consult your dealer 1st, us second and the brand holder only in cases of extreme dissatisfaction with a particular decision any deviation from the process can increase the timescale in which these matters are succesfully concluded.